Terms and Conditions

Last updated: May 17, 2025

1. Introduction

Welcome to ArtDestan (https://www.artdestan.com). These Terms and Conditions (“Terms”) govern your access to and use of our website and services (collectively, the “Service”). By using the Service, you agree to be bound by these Terms and by our Privacy Policy and Cookie Policy. If you do not agree, please do not use our Service.

2. Accounts

2.1 Registration

To make purchases or sell products, you must register and provide current, complete, and accurate information.
You are responsible for all activities under your account. Notify us immediately of unauthorized use.
You must promptly update any part of your information if it changes.

2.2 Eligibility

The Service is intended for users who are at least 18 years old. By registering an account or using the platform, you represent and warrant that you are 18 years of age or older. If you are under 18, you may not use this Service.

2.3 Security

You are responsible for safeguarding your password and any activities under your account.
Notify us immediately at info@artdestan.com of any unauthorized use of your account.

3.User Conduct

You agree not to:

Post, upload or distribute any illegal, infringing, defamatory, obscene, or harmful content;
Interfere with the operation of the Service or bypass any security measures;
Use the Service to transmit any malicious code or spam.

We reserve the right to suspend or terminate accounts that violate these rules.

4.Intellectual Property

All content on the Service—text, graphics, logos, images, audio clips, and software—is the property of ArtDestan or its licensors and protected by copyright, trademark, and other laws. You may not reproduce, modify, publish, or distribute any material from our Service without express written permission.

If you believe any content on our Service infringes your intellectual property rights, please contact us at info@artdestan.com. We comply with takedown requests submitted under applicable laws, such as the Digital Millennium Copyright Act (DMCA) for US customers, and will promptly investigate and address any valid notice of infringement.

Sellers of AI-generated content must ensure it is lawfully created, clearly labeled as AI-generated per the EU AI Act (e.g., with a visible watermark, metadata tag, or explicit listing note), does not infringe third-party rights, including from AI training data, and complies with copyright laws in all jurisdictions. Sellers must provide license proof upon request and indemnify ArtDestan against any claims arising from non-compliance.

5.Multivendor Marketplace

ArtDestan operates as a platform facilitating transactions between independent Sellers and Buyers.
Sellers are solely responsible for their product listings, descriptions, pricing, shipment, and compliance with all applicable laws.
By uploading content, you represent and warrant that you own the intellectual property rights or have appropriate licenses for the content, including AI-generated works. You agree not to upload material that infringes on third-party copyrights
ArtDestan is not a party to these transactions and disclaims liability for any disputes arising between Sellers and Buyers.
By uploading or listing content for sale, you confirm that your content does not infringe on the intellectual property rights of others and that you have the necessary rights or licenses to distribute this content internationally. We reserve the right to suspend or remove content or users in response to substantiated allegations of copyright or intellectual property infringement in any jurisdiction.

6.Platform Transparency

Fees and Commission: Our platform charges Sellers a commission of transaction plus a fixed fee for payment processing, which is stated during the payment process.
Algorithmic Ranking Criteria: Product ranking and recommendation algorithms consider price competitiveness, seller performance, and customer reviews.
Contract Termination: Either ArtDestan or the Seller may terminate the seller agreement with thirty (30) days’ written notice.
Upon termination, sellers must fulfill all pending orders, or buyers will be refunded. Seller content will be removed within 7 days, and final commission payments will be settled within 30 days.
Seller Verification and Content Moderation: Per the EU Digital Services Act, ArtDestan verifies seller identities through [specify method, e.g., ID checks or business registration] and promptly removes illegal content. Users can report illegal products or activities to info@artdestan.com, with complaints addressed within 7 days. ArtDestan maintains a transparent complaint log, accessible upon request.

7.Payments and Fees

All prices are displayed in EUR and include VAT where applicable (VAT number: HU32745308).
We accept major credit cards, PayPal, and other payment methods as indicated at checkout.
Payment is processed by our third-party payment processor; see our Privacy Policy for details on data handling.

7.1Taxes

Prices displayed may include value-added tax (VAT) in the European Union where applicable. For EU consumers, VAT is charged based on the location of the Buyer in compliance with the OSS (One Stop Shop) scheme.

For Buyers located in the United States, applicable sales tax may be calculated and added at checkout based on the Buyer’s state and local laws.

For non-EU international customers, it is your responsibility to pay any applicable customs duties, taxes, or other charges imposed by your country at the time of delivery. We provide all required documentation to assist with customs processing but are not responsible for additional charges.

It is your responsibility to ensure compliance with your local tax regulations. Where required, applicable taxes will be clearly displayed during the payment process.

Sellers are responsible for complying with all applicable tax laws, including VAT registration, income tax reporting, and adherence to the EU VAT Directive (2006/112/EC) in their jurisdiction.

8.Shipping and Delivery

Sellers set shipping methods, costs, and estimated delivery times.
Risk of loss passes to you upon delivery to the carrier.
For inquiries about shipping status, please contact the Seller directly or reach out to us at info@artdestan.com if unresolved.

9.Return, Refund & Cancellation

Please refer to our dedicated Return and Refund Policy for full details on your rights to withdraw, return goods, and receive refunds.

10.Limitation of Liability & Indemnification

The Service is provided “as is” and “as available.” ArtDestan disclaims all warranties, whether express or implied, to the fullest extent permitted by law.
In no event will ArtDestan be liable for indirect, incidental, special, or consequential damages.
You agree to indemnify, defend, and hold harmless ArtDestan and its affiliates from any claims arising out of your use of the Service or breach of these Terms.

11.Governing Law & Dispute Resolution

These Terms are governed by the laws of Hungary, without regard to its conflict of law provisions. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Hungary.

For consumers residing outside Hungary, nothing in these Terms shall deprive you of the protection afforded to you by provisions that cannot be derogated from by agreement under the law of your country of residence. We aim to comply with mandatory consumer protection laws applicable in all regions from which we accept orders.

12.Dispute Resolution Mechanism

Resolution Process: In the event of a dispute between a buyer and a seller, the parties are encouraged to communicate and resolve the issue directly. If the dispute remains unresolved, ArtDestan offers mediation services.
Filing a Complaint: Buyers and sellers can file a complaint by contacting ArtDestan at info@artdestan.com. The complaint should include detailed information about the dispute, including order numbers, communication logs, and any other relevant details.
Mediation Timeline: ArtDestan will acknowledge receipt of the complaint within 48 hours and endeavor to mediate and resolve the dispute within seven (7) working days.
Final Decision: If mediation does not resolve the dispute, ArtDestan reserves the right to make a final decision based on the available evidence and in accordance with our policie

13.Changes to These Terms

We may modify or update these Terms at our sole discretion. If we make material changes, we will provide at least 30 days’ notice by posting a new “Last updated” date on this page. Continued use of the Service after that date constitutes acceptance of the new Terms.

14.Content Moderation and Transparency:

ArtDestan complies with the EU Digital Services Act by promptly removing illegal content, maintaining transparent algorithmic ranking criteria (based on price, seller performance, and reviews), and providing a complaint mechanism at info@artdestan.com.